CRM: Transforming Citizen Relationships

Deixo-vos aqui a referência para um e-book (CRM: Transforming Citizen Relationships) sobre o impacto da utilização do Dynamics CRM na forma como as entidades públicas se relacionam com os cidadãos.

Microsoft works closely with government, law enforcement, armed forces, healthcare providers and educational institutions around the world, to simplify processes, lower costs and improve experiences for the people they serve.

In this eBook learn how you can benefit from the capabilities of Microsoft Dynamics CRM. Discover how faster, easier access to information can transform your operational efficiency, and help you achieve excellence in delivery of your public service objectives.

Flip through the interactive pages and explore the benefits of CRM specifically to the public sector. Each page is supplemented with a selection of additional whitepapers, case studies and videos; giving you a fully comprehensive resource centre.

A não perder.